BT fined £42 million over late installations to telecom providers

BT fined £42 million over late installations to telecom providers

BT fined £42 million over late installations to telecom providers

BT fined £42 million over late installations to telecom providers

 
Today Ofcom, the UK's independent regulator and competition authority, has fined BT a total of £42 million over paying corporate customers no compensation for delays in laying down high-speed lanes/internet connections. 
 
It was found that BT's Openreach division has cut all compensation to telecom providers between 2013 and 2014, breaking rules that were put in place by Ofcom to counter BT's overwhelming power in the UK Telecom's market. This fine is the largest that Ofcom has ever issued, with BT also being forced to pay a further £300 million to compensate corporate customers for delays. 
 

Below is a statement from Gaucho Rasmussen, investigations director at Ofcom, highlighting the importance of these rules and how BT's delays and lack of compensation can hurt consumers.  

 

These high-speed lines are a vital part of this country's digital backbone.

We found BT broke our rules by failing to pay other telecoms companies proper compensation when these services were not provided on time.

The size of our fine reflects how important these rules are to protect competition and, ultimately, consumers and businesses.

 

Recently Ofcom convinced BT to separate their Openreach division into its own separate legal entity, allowing Openreach to serve all UK customers equally and not be used to give BT an unfair advantage in the telecommunications market.  

These changed will ensure that Openreach will be able to act without the influence of BT, allowing them to treat all of their customers in the same way and act outside of BT's own corporate strategy. Hopefully, this will allow the company to accelerate their plans to upgrade and further invest in their infrastructure in ways that will benefit all of their customers. 

 

BT fined £42 million over late installations to telecom providers

 

You can join the discussion on Ofcom fining BT £42 million on the OC3D Forums

 

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Most Recent Comments

27-03-2017, 13:58:12

NeverBackDown
Well ofcom said they would. At least they are keeping to thatQuote

27-03-2017, 20:19:35

Kaapstad
How about compensating users for poor internet speeds?Quote

27-03-2017, 20:47:50

NeverBackDown
Quote:
Originally Posted by Kaapstad View Post
How about compensating users for poor internet speeds?
This is technically what they are doing. Fining them for not delaying faster internet infrastructure.Quote

27-03-2017, 21:14:47

Kaapstad
Quote:
Originally Posted by NeverBackDown View Post
This is technically what they are doing. Fining them for not delaying faster internet infrastructure.
Don't think so

What about interruptions to their service?Quote

27-03-2017, 23:01:41

NeverBackDown
Quote:
Originally Posted by Kaapstad View Post
Don't think so

What about interruptions to their service?
That's not what you asked now was it?
Poor internet speeds is not the same as interruptions... my point stands.
Either way they are still technically fined for missing appointments on fixing these issues. Should read the last article about this. It says everything about what they are trying to doQuote
Reply
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