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Corsair Recalls H110i GT from Retailers

Corsair Recalls H110i from retailers

Corsair Recalls H110i from retailers

Corsair Recalls H110i from Retailers

 

Corsair has recalled the H110i GT from retailers after a leaking issue has been found that some units when exposes to sub-freezing temperatures. A not to all those who currently use the H110i GT that the units are not faulty, as they will not leak in any use case as your house should be above freezing temperatures at all times.

The problem can be identified in units upon opening the box and finding small drops of coolant it the plastic bag surrounding the H110i GT, any users who find a unit like this should RMA the unit.

Corsair have recalled all these units in order to do extensive testing under a variety of operating conditions in order to conclusively prove that the unit will not leak when in operation, note that no users of the H110i GT reported that it leaked while under load/ in a system. 

 

Corsair Recalls H110i from Retailers  

Here is Corsair's official statement on the issue;

 

"Greetings everyone.

As a precautionary measure, Corsair has recalled the H110i GT from our resellers for screening. Here’s some information about what this means to you.

1. We discovered that when some units are exposed to extremely cold, sub-freezing temperatures during shipment, they can leak small amounts of coolant.

2. This problem can be immediately identified when the box is opened as some users noticed small drops of coolant in the plastic bag surrounding the unit.

3. If there has been no coolant leaked in the package, the unit should operate normally and with no problems.

Though we have seen no failures of units during operation, and have tested units in a wide variety of conditions to verify they have not leaked once installed, we understand that this can be disconcerting. If you have purchased this product and have a concern, please contact your reseller or Corsair directly to return the product. We will likely not have replacement units available for six weeks, as the entire recall, screening, and re-manufacturing process takes significant shipping time. 

Thank you for purchasing Corsair, and we apologize for any inconvenience this may have caused."

 

While this issue is may be very concerning to those that own an H110i GT, they can at least be content that no leaks have been reported in a system so far. This move from Corsair clearly shows that they are acting in a very responsible way, with this extra caution being to major expense to the company.

It is great to see a company act in this way when a problem is found with one of their products, as a recall is not an inexpensive thing. Perhaps some other companies should take notice that they cannot just ignore the issues with their products and hope that they go away.

 

You can join the discussion on the Retail recall of the Corsair H110i GT on the OC3D Forums.

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Most Recent Comments

19-02-2015, 19:16:39

Feronix
Copied this to Quick News cause we already had a discussion going, but redirected them towards this thread for further discussion

http://forum.overclock3d.net/showthr...959#post826959

VVVVVVVVV Discuss below VVVVVVVVVQuote

20-02-2015, 02:34:38

MadShadow
Well thanks for not trying to hide it Corsair Quote

20-02-2015, 05:33:42

WYP
I have just made this piece of news front page.

http://www.overclock3d.net/articles/...om_retailers/1

We need to remember here guys that no units as of yet have failed while in a system, so that is some good news.

It is great to see Corsair act so cautiously, and not just ignore the issue and hope it goes away. Remember that we are yet to get a response from Nvidia regarding the return of GTX 970s a mis-advertised product.Quote

20-02-2015, 05:37:35

TPC
Better than Rajintek, that's an ok title I guess?
But seriously, I think it's a good move by corsair.Quote

20-02-2015, 05:45:06

WYP
Quote:
Originally Posted by TPC View Post
Better than Rajintek, that's an ok title I guess?
But seriously, I think it's a good move by corsair.
it shows a lot of responsibility on their part. Remember that we heard this from Corsair first, that is a bold move in itself. Other companies can learn a thing or two.Quote
Reply
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