Intel reportedly “investigating” 13th/14th crashing issues in games

Game instability issues force Intel investigation

According to ZDNET Korea, Intel has opened an investigation into Raptor Lake CPUs and their reported links to games crashing. In recent months, users of Intel 13th generation and 14th generation Raptor Lake CPUs have reported crashing in popular games like Tekken 8, Hogwarts Legacy, and multiple other Unreal Engine-based titles.

For affected games, users are reporting crashes “every 20-30 minutes” in some cases. The developers of Outpost: Infinity Siege even asked gamers using Intel’s i9-13900K or i9-14900K CPUs to downclock their processors to prevent crashing. PC retailers in Korea have also reported an increase in CPU returns due to these issues. One company official stated that “The number of consumers visiting the customer center asking to change their 13th and 14th generation core processors has recently increased to more than ten per day.”

The cause of these game crashing issues is currently unknown. It is also unknown if Intel will be able to address these issues with new CPU firmware. With some developers recommending CPU down-clocking, many gamers are concerned that Intel has pushed the clock speeds of their latest CPUs too far. Intel has even been accused of selling unstable CPUs by some users. Hopefully, Intel will be able to uncover the cause of these issues soon and introduce a fix.

So far, Intel has not publicly commented on recent reports of Raptor Lake CPU crashes. Hopefully Intel will release a comment about these issues soon, and address the issue somehow. We will report on this topic again when we learn more.

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