AMD confirms that a 'small batch' of Radeon RX 7900 XTX GPUs have vapor chamber issues

AMD will replace all affected graphics cards

AMD confirms that a 'small batch' of Radeon RX 7900 XTX GPUs have vapor chamber issues

A small batch of Made By AMD (MBA) RX 7900 XTX graphics cards have vapour chamber issues

In an interview with PC World, AMD's Scott Herkelman has confirmed that a "small batch" or Made By AMD (MBA) Radeon RX 7900 XTX graphics cards have been faulty vapour chambers, resulting in temperature spikes in affected graphics cards. 

During the interview, AMD has confirmed that they will replace all affected MBA RX 7900 XTX graphics cards, and that none of the custom Radeon RX 7900 XTX designs from their partners are affected. Additionally, AMD has confirmed that none of their Radeon RX 7900 XT MBA cards are affected by this issue. 

AMD has asked that all owners of reference/Made By AMD Radeon RX 7900 XTX graphics cards that are effected by thermal issues contact AMD or the bard partner behind their graphics card (ASUS, Gigabyte, PowerColor etc) to get their graphics card replace. AMD has also refuted rumours that they do not have enough Radeon RX 7900 XTX MBA graphics cards to replace faulty units.  

AMD has tested affected RX 7900 XTX units with faulty vapour chambers and have confirmed that faulty reference RX 7900 XTX graphics cards are safe to use, but that users should seek a replacement graphics card to give themselves the best experience possible.

You can watch PC World's interview with PC World below.

You can join the discussion on AMD's confirmation that a "small batch" of AMD RX 7900 XTX MBA GPUs have faulty vapour chambers on the OC3D Forums.

«Prev 1 Next»

Most Recent Comments

06-01-2023, 13:59:49

FTLN
Its just a shame that Scott Herkelman is lying through his teeth, and the media don't pull him up on it.

In the video 3"50 seconds, he says "We have the fix, were ready to send it to you, we have units, well ship it to you right away"

But in fact AMD support hotline are still saying "No stock in warehouse, no idea when new stock is coming in."

AMD are full of dog turd in my opinion at the moment

Also for transparency, I am biased because I have a 7900 XTX which has the hot spot issue.Quote

06-01-2023, 18:39:54

dazbobaby
ALL the top tech channels are talking about this, I've even seen non-tech channels talk about it, so it's bigger than it first seems.


Don't mock your enemy for making mistakes, your mistakes are coming soon.Quote

06-01-2023, 18:55:24

AlienALX
Quote:
Originally Posted by dazbobaby View Post
ALL the top tech channels are talking about this, I've even seen non-tech channels talk about it, so it's bigger than it first seems.


Don't mock your enemy for making mistakes, your mistakes are coming soon.
It's money for them. Big amounts of money.Quote

07-01-2023, 00:47:28

BigDaddyKong
Quote:
Originally Posted by FTLN View Post
Its just a shame that Scott Herkelman is lying through his teeth, and the media don't pull him up on it.

In the video 3"50 seconds, he says "We have the fix, were ready to send it to you, we have units, well ship it to you right away"

But in fact AMD support hotline are still saying "No stock in warehouse, no idea when new stock is coming in."

AMD are full of dog turd in my opinion at the moment

Also for transparency, I am biased because I have a 7900 XTX which has the hot spot issue.
They probably don't want to scare people, and they figure most normal people will never notice and call it in. If they do, it will probably take a while, and slow down the rush to replace so many cards at once. One thing I am curious about, are they replacing the card or just sending people new coolers. BFG just sent me a cooler once for my 8800GT instead of replacing the card.Quote

07-01-2023, 12:51:31

dazbobaby
Quote:
Originally Posted by AlienALX View Post
It's money for them. Big amounts of money.
Maybe.
Time will tell, we'll soon find out what the RMA procedure will be.
They might ask if you want the heatsink only for those who are confident enough to swap it themselves.


For everyone else, it will be a couple of weeks for a complete swap.Quote
Reply
x

Register for the OC3D Newsletter

Subscribing to the OC3D newsletter will keep you up-to-date on the latest technology reviews, competitions and goings-on at Overclock3D. We won't share your email address with ANYONE, and we will only email you with updates on site news, reviews, and competitions and you can unsubscribe easily at any time.

Simply enter your name and email address into the box below and be sure to click on the links in the confirmation emails that will arrive in your e-mail shortly after to complete the registration.

If you run into any problems, just drop us a message on the forums.