AMD releases statement on Radeon RX 7900 XTX MBA thermal issues
Some RX 7900 XTX GPUs are running hotter than expected
Published: 4th January 2023 | Source: AMD |
AMD are investigating reports of "unexpected throttling" on AMD RX 7900 XTX graphics cards
AMD has today released a statement regarding reports of thermal throttling issues on their MBA (Made By AMD) Radeon RX 7900 XTX graphics cards, with AMD confirming that a "limited number of graphics cards" are impacted.
Radeon RX 7900 XTX users that are experiencing issues should contact AMD support here. AMD's fill statement is available to read below.
We are working to determine the root cause of the unexpected throttling experienced by some while using the AMD Radeon RX 7900 XTX graphics cards made by AMD. Based on our observations to-date, we believe the issue relates to the thermal solution used in the AMD reference design and appears to be present in a limited number of the cards sold. We are committed to solving this issue for impacted cards. Customers experiencing this unexpected throttling should contact AMD Support (https://www.amd.com/en/support/contact-call).
Thermal issues appear to be limited to a select number of Radeon RX 7900 XTX MDA graphics cards. MBA RX 7900 XT GPUs appear to be unaffected, as are custom RX 7900 XTX models from AMD's AIB partners (ASUS, Gigabyte, Sapphire, XFX, etc).
You can join the discussion on AMD's RX 7900 XTX thermal issues on the OC3D Forums.
Most Recent Comments
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Originally Posted by FTLN
So where is this so called statement released to customers?
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Originally Posted by FTLN
So in fact this is a statement to media, AMD haven't got the balls to contact their customers directly and the media haven't got the balls to pull them up on it (worried they might not get their review samples if they shout too loud)
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Uhm how would AMD know about every card sold by every retailer in the world? You think AMD magically has access to all customer information of every retailer and store in the world? That is som CIA/MOSSAD type spycraft right there. And if you work at any manufacturer of anything you would know that don't contact customers that don't have the issue with a product, that's begging everyone regrets their purchase for any reason to put in an RMA request.Quote
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Originally Posted by Gambit2K
Uhm how would AMD know about every card sold by every retailer in the world? You think AMD magically has access to all customer information of every retailer and store in the world? That is som CIA/MOSSAD type spycraft right there. And if you work at any manufacturer of anything you would know that don't contact customers that don't have the issue with a product, that's begging everyone regrets their purchase for any reason to put in an RMA request.
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They are aware of the issue for more than 2 weeks according to Powercolor.
When a newish car has an issue, the dealership calls or sends you an email to come in and get a fix for free.Quote
Last time was with Vega, which turned out to be total poop.Quote
CSS Valid
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