Nvidia hit with class action lawsuit over 12VHPWR cable melting woes
Nvidia's RTX 4090 has a 'a defective and dangerous power cable plug and socket' - alleges lawsuit
Published: 17th November 2022 | Source: Justica |
Nvidia's RTX 4090 cable controversy is going to court
A class action lawsuit has been filed against Nvidia after an RTX 4090 customer, Lucas Genova, had the power cable on their newly purchased $1599.99 graphics card melt, rendering the graphics card inoperable.
The lawsuit was filed in a federal court in California on November 11th, alleging that Nvidia had "marketed and sold the RTX 4090 with a defective and dangerous power cable plug and socket, which has rendered consumers' cards inoperable and poses a serious electrical and fire hazard for each and every purchaser." This power connector is the new 12VHPWR power standard, a cable standard that first became commonly used on Nvidia's RTX 4090 graphics cards.
The court case, now known as Genova VS Nvidia Corporation, is a class action lawsuit that was created on behalf of the Plaintiff, Lucas Genova, and all RTX 4090 purchasers. Nvidia's RTX 4090 graphics card is currently the most powerful and expensive gaming graphics card on the market. The lawsuit alleges that Nvidia's RTX 4090 has violated both state and federal consumer laws by releasing a defective product.
Genova has claimed that he is "experienced in the installation of computer componentry like graphics cards", and that he installed his RTX 4090 graphics cards following all best practices. After installing his graphics card, he later discovered that his 12VHPWR (16-pin) power connector had melted. The lawsuit says that the "Plaintiff and class members have been hit with a costly double-whammy: a premium purchase price (the MSRP is $1,599) for a dangerous product that should not have been sold in its current state."
Nvidia has stated that they are still investigating problems surrounding their 12VHPWR cables and adaptors, and are committed to providing expedited RMAs for all affected RTX 4090 purchasers.