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Samsung's Galaxy Note 7 is officially dead

Samsung's Galaxy Note 7 is officially dead

Samsung recalls all Galaxy Note 7 phones

Samsung's Galaxy Note 7 is officially dead

 
Samsung's Galaxy Note 7 is officially dead, with Samsung officially ending the production of the handset and issuing a recall for all Note 7 devices. This has resulted in Samsung's stock prices losing 8% of their value. 
 
This means that all owners of the Galaxy Note 7 should return their handset to their retailer for a full refund, even if they have already gotten their phone replaced with a "safe" model. 
 
A Samsung spokesperson has made this statement to The Verge, asking all Note 7 users to power down their phones and return their phone to their retailer for a refund. Now Note 7 owners cannot even trade in their phone for a "safe" model, which means that existing Samsung Note 7 users will need to switch to a competing device. 
 
 
      Samsung will ask all carrier and retail partners globally to stop sales and exchanges of the Galaxy Note 7 ... Consumers with an original Galaxy Note 7 or replacement Galaxy Note 7 should power down and take advantage of the remedies available, including a refund at their place of purchase.

 

Samsung's share price has fallen by 8% since issuing halting the sales and production of the Note 7, which is a huge hit the company, given its wide range of products and services outside of the mobile phone market. 

In September Samsung had recalled over 2.5 million Note 7 phones, insisting that replacement models were safe, which has now been proven to not be the case. 

Last month Samsung confirmed that the Galaxy Note 7's overheating issue is caused by a rare manufacturing error which allows the battery's anode and cathode (positive and negative electrodes) to come into contact. This allows the mobile to discharge its battery very quickly into itself, causing a large amount of heat build up which causes the phone's lithium-ion battery to catch fire. 

 

Samsung's Galaxy Note 7 is officially dead  

One thing that is worth noting is that Samsung is not using the word recall to describe their latest action, hoping to avoid the negative consequences of having to recall a product twice. This is a huge hit to Samsung's reputation, as this is not only giving them an unwanted association with the term "exploding phone" but a product that has been marked as "safe" from the manufacturer has now been proven to be unsafe for public use. 

Now it will be an uphill struggle for Samsung when they release their next generation of mobile phones, as consumers will no doubt remember this fiasco. Right now it is unknown if Samsung will rework the Note 7 and release it under a different name, but right now it may just be safer for Samsung to scrap the handset entirely. 

 

You can join the discussion on the death of Samsung's Galaxy Note 7 on the OC3D Forums

 

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Most Recent Comments

11-10-2016, 07:26:24

SuB
"Nuke it from orbit, it's the only way to be sure" - SamsungQuote

11-10-2016, 07:30:24

WYP
Quote:
Originally Posted by SuB View Post
"Nuke it from orbit, it's the only way to be sure" - Samsung
It is the only way.Quote

11-10-2016, 07:33:57

SuB
Quote:
Originally Posted by wyp View Post
It's the only way *to be sure*
ftfy Quote

11-10-2016, 07:39:36

BigDaddyKong

11-10-2016, 13:58:59

Davva2004
Reply
x

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