ASUS issues a statement on BIOS updates and the warranty coverage of AMD AM5 motherboards

ASUS clarifies the warranty status of AMD AM5 motherboards with an official statement

To address concerns about the warranty coverage of their motherboards, ASUS has released the following statement to confirm that their motherboards will be covered by their manufacturers warranty if they are using beta or fully validated BIOS files. Additionally, the company has confirmed that their motherboard warranties also cover all AMD EXPO, Intel XMP, and DOCP memory configurations. 

ASUS has also confirmed that all of their recent BIOS updates for their AM5 motherboards follow AMD’s latest voltage guidelines for Ryzen 7000 series processors. Below is ASUS’ full statement.

    We want to address the concerns that have been raised by our users about whether recent BIOS updates will impact the warranty of ASUS AM5 motherboards. We would like to reassure our customers that both beta and fully validated BIOS updates for ASUS AM5 motherboards are covered by the original manufacturer’s warranty. We would also like to confirm the following points:

The ASUS AM5 motherboard warranty also covers all AMD EXPO, Intel XMP, and DOCP memory configurations.
All recent BIOS updates follow the latest AMD voltage guidelines for AMD Ryzenâ„¢ 7000 series processors.

Furthermore, we would like to reiterate our commitment to supporting the AMD AM5 platform and our customers. For any further inquiries about your ASUS AM5 motherboard, please contact our customer service for support. Thank you for choosing ASUS.

Hotline numbers:

– Headquarters (Taiwan) 0800-093-456
– USA: 1-812-282-2787
– UK: 44-1442265548
– Germany: 49-(0) 2102-5789555
– France: 0033-170949400
– Australia: 1300-2787-88  

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