Microsoft offers full refunds to Cyberpunk 2077 purchasers on Xbox

Sony removes Cyberpunk 2077 from the PlayStation Store following buggy launch

Microsoft offers full refunds to Cyberpunk 2077 purchasers on Xbox

Microsoft has announced that they will be giving Xbox users full refunds for Cyberpunk 2077 to all Xbox users who ask for them, provided they purchased the game digitally from the Microsoft Store. This will be the case “until further notice”. 

This announcement follows Sony’s decision to remove Cyberpunk 2077 from sale on the PlayStation Store, preventing PlayStation 4 and PlayStation 5 users from purchasing the game digitally. This has made Cyberpunk 2077 a temporary Xbox exclusive, discounting the physical PS4 copies of Cyberpunk 2077 that are still available to purchase from retailers. 

On last-generation consoles, Cyberpunk 2077 contains a huge number of bugs and severe performance issues. This has left many consumers disappointed in their purchases, especially those who are using older baseline Xbox One and PlayStation 4 units. 

Large patches for Cyberpunk 2077 are expected within the next few months, patches which will hopefully address the game’s bugs and performance issues. These large patches are expected to arrive in January and February 2021. 

    Cyberpunk 2077: To ensure that every player can get the experience they expect on Xbox, we will be expanding our existing refund policy to offer full refunds to anyone who purchased Cyberpunk 2077 digitally from the Microsoft Store, until further notice.   

While we know the developers at CD PROJEKT RED have worked hard to ship Cyberpunk 2077 in extremely challenging circumstances, we also realize that some players have been unhappy with the current experience on older consoles.

To date, we have granted refunds to the vast majority of customers who have requested one. To request an Xbox refund for Cyberpunk 2077, please follow the steps listed on our Xbox refund page here:

Microsoft offers full refunds to Cyberpunk 2077 purchasers on Xbox  
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