Global Microsoft outage impacts millions of users
Microsoft outage impacts workplaces across the world
A Microsoft 365 outage is affecting users worldwide, leaving millions without access to Outlook, SharePoint, Windows 365 Cloud PCs, and other vital Microsoft services and features. Other affected services include Teams, Copilot 365, Microsoft Defender, and various Microsoft 365 apps. The outage started over 12 hours ago and remains ongoing.
Microsoft has stated that it has “no evidence of malicious activity associated with this incident”. That said, the company has not released a timeline for when services will return to normal.
In the UK, Greater Manchester, Lancashire, Cheshire and Merseyside Police forces have updated their websites to confirm issues with online forms and live chat services. They advise people to call 101 for time-critical non-emergency reports. Several schools across the UK have also reported issues with email communications, advising parents to call the school for urgent matters. Email service outages are also affecting UK hospitals.
Below is Microsoft’s most recent status report on the outage.
Current status: Recovery actions are ongoing and have progressed in phases across affected Microsoft 365 infrastructure. Global telemetry and customer reports show incremental improvement in several workloads; however, service health remains variable and capacity has not yet fully returned to baseline.
Network and traffic-management actions remain active. To protect email during recovery, we’re continuing to prioritize queue and backlog processing, and the email timeout window has been extended to 48 hours to preserve delayed messages.
At this time, we have no evidence of malicious activity associated with this incident. We will continue to treat this with urgency until full mitigation, and we will share a full Post-Incident Report with root cause and defense-in-depth actions after mitigation is complete.
– Microsoft Status Update
Microsoft has reported “incremental improvement in several workloads”, but service health remains variable and “capacity has not yet fully returned to baseline.” Sadly, Microsoft has not stated when it expects services to return to normal.
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