Epic Games Brings their Refund Policy In Line with Steam
Epic Games Brings their Refund Policy In Line with Steam
This news comes from Epic Games’ Sergey Galyonkin, the man behind Steam Spy, who also confirmed that the Epic Games Store now supports regional prices for 30 regions, covering 130 countries. At this time the Epic Games Store will still present prices in USÂ dollars, but regional currencies will be added in the future.Â
On the topic of Steam Spy, Epic Games promises to create an in-house solution which will offer developers accurate data for their games, including playtime, player counts and other useful data. At this time it is unknown when “Epic Spy” will be available to developers.Â
We also changed our refund policy. Unlimited refunds within 14 days of purchase and under 2 hours played. The team is working on the self-service solution, but for now, you’ll have to go through player support.
â Sergey Galyonkin (@galyonkin) January 11, 2019
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Over the past number of weeks, Epic Games has successfully pulled several developers away from Steam, including Saber Interactive and the publisher Ubisoft, who no longer plans to release The Division 2 on Steam.Â
While Epic’s Game Store has some notable downsides, lacking a user review section or built-in social features, the storefront offers developers a larger chunk of game sales revenue, a factor which will allow developers to invest more in their future titles. The question today is whether or not gamers will put their weight behind Epic Games, as that will ultimately decide whether or not the storefront is a success.Â
You can join the discussion on Epic Games’ updated refund policy on the OC3D Forums. Â