XFX confirms RX 9070 XT non-OC listing errors – no vapour chamber coolers or 3x 8-pin power

XFX’s RX 9070 XT Mercury non-OC listed with incorrect specifications

AMD’s Radeon RX 9070 series GPUs are now available, and gamers are now receiving their graphics cards. This has caused a lot of confusion amongst XFX GPU purchasers, as the specifications of their GPUs did not match the GPU listings on the company’s website. Specifically, the XFX Radeon RX 9070 XT Mercury (non-OC) was very different to the model displayed on the company’s website.

XFX’s RX 9070 XT Mercury (Non-OC) lacks its OC counterpart’s three 8-pin GPU power connectors and vapour chamber cooling solution. Instead, the GPU has two 8-pin power connectors and a nickel-plated copper-based cooling solution.

These listing errors led XFX customers to believe they had received the incorrect product or a strange “hybrid” product with aspects of several XFX RX 9070 XT models. XFX has confirmed that this is not the case. Their RX 9070 XT non-OC listings contained errors, listing features these GPU models didn’t possess.

(Listing Correction, – Via Videocardz)

XFX has since updated the GPU listings on their website to remove these listing errors. The company says that these misleading issues were due to “human error” and were an “honest mistake.” XFX has further confirmed that all non-OC RX 9070 series GPUs from the company will feature two 8-pin power connectors.

(XFX Statement – Reddit – Via Videocardz)

It is unclear how XFX will correct this error now. Customers bought XFX GPUs with listed features that were missing from the GPUs they received. These customers paid for the GPUs that were listed and marketed by XFX, and those GPUs claimed to have more power connectors and, in the case of the Mercury non-OC, a vapour chamber-based cooling solution. For these customers, XFX needs to do something to make things right.

To make up for these missing features, XFX needs to give these customers something. While replacing these GPUs may not be a viable option, giving affected customers partial refunds, game vouchers, or return options would be a good move. After all, paying customers should expect to receive what they paid for. These customers should not pay for XFX’s errors.

You can join the discussion on XFX’s GPU listing errors on the OC3D Forums.