Ikea recalls their popular ASKSTORM 40W USB charger over safety concerns
IKEA urges all 40W ASKSTORM charger users to stop using it immediately – Refunds offered
IKEA has officially issued a recall for one of their most popular USB chargers, the ASKSTORM 40W, over concerns of cable damage after prolonged use. If users wrap the ASKSTORM’s power cable around the unit (as is typical when travelling with this charger) there is risk of damaging the cable. IKEA has stated that this damage may lead to “thermal burns and electric shock”.
As of now, IKEA has removed the ASKSTORM from sale and have recommended that all owners of the charger cease using the device. The company are also offering full refunds to purchasers.
I learned of this recall from a recent email from IKEA. I own one of these chargers, and typically use it to fast-charge my phone or to charge my Steam Deck. Now that it has been recalled, I will need to move to a new charger. I will also need to get my refund from IKEA. Returns are possible in-store and customers can also call IKEA customer services using the number below.
IKEA urges all customers who own an ASKSTORM 40W USB charger dark grey, article number 60461197, to stop using it and to contact IKEA for a full refund.
IKEA has received reports that the power cable may get damaged or broken after being wrapped around the charger, or bent back and forth, after a long period of use. The damaged cable may lead to thermal burns and electric shock. At IKEA, the health and safety of our customers is our top priority, therefore ASKSTORM 40W USB charger dark grey is being recalled.
The ASKSTORM 40W USB charger dark grey can be identified by the model number ICPSW5-40-1 that is found on the label on the backside of the USB-charger.
Customers can return their charger to any IKEA store for a full refund. Proof of purchase (receipt) is not required. Customers can also contact Customer Services on 0173 352 0006.
We apologise for any inconvenience this may cause.
Right now, IKEA has no replacement for their 40W ASKSTORM charger. The company’s 23W ASKSTORM charger remains available. It uses a completely different design to its 40W counterpart, and doesn’t have a power cable that can be damaged.
You can join the discussion on IKEA recalling their ASKSTORM 40W USB charger on the OC3D Forums.
